Our standard appointment time is 15 minutes. Extra time is required for medicals, counselling, excisions or multiple problems etc. Please advise Reception when making an appointment if extra time may be needed, please also note a nurse may be required for some services, please let reception know as this needs to be booked in conjunction with your GP appointment. In this way we are better able to reduce waiting times. Reception staff may also need to ask you questions to ensure your medical needs are being met in a timely manner. This is part of our triage process and is not meant to be intrusive. If reception staff require further clinical assistance we will transfer you through to the duty nurse.
Our surgery will make every effort to give you an appointment with the doctor of your choice, however, this may not always be possible. In these cases, our staff will endeavour to give you an appointment with another doctor within the Practice.
At each visit we will check your personal details, this is to ensure the accuracy of your patient information e.g. your name, address, date of birth and best contact number. You may be a long standing patient of the doctor but it is our legal responsibility.